Order requests and acceptance
Adding products to an order and submitting checkout creates an order request. It does not guarantee acceptance, inventory allocation, or shipment.
We confirm product availability, destination eligibility, shipping details, and payment instructions before fulfillment. We may reject, edit, or cancel an order that cannot be fulfilled lawfully or accurately.
Buyer eligibility
You must be at least 21 years old and legally permitted to purchase, possess, receive, and resell the products ordered. By submitting an order, you confirm that the information provided is accurate and that you have authority to place the order.
You are responsible for understanding the laws, licensing requirements, and resale rules that apply at the destination and in every market where products may be offered.
Products and compliance
Product availability, appearance, agricultural characteristics, and batch results may vary. Review the applicable certificate of analysis and product details before approving an order.
Products are not offered to diagnose, treat, cure, or prevent disease. Information on this site is general product information and is not medical or legal advice.
Payments
Do not send payment until the order and payment destination have been confirmed. Checkout displays any RNOzaza payment-route surcharge before the order is submitted.
VERIFIED uses an independent hosted checkout provider. Payment-method availability, identity verification, approval, conversion costs, and provider fees are controlled by that provider. Blockchain transfers are generally irreversible; always confirm the asset, network, and destination before sending funds.
Changes and applicable law
We may update these terms as operations, payment routes, or legal requirements change. The version accepted during checkout is recorded with the WooCommerce order.
Nothing in these terms limits rights or remedies that cannot be waived under applicable law.
Contact with questions before ordering.
Destination review
We currently accept delivery addresses within the United States. Every destination is reviewed before fulfillment. Availability at checkout does not mean a product is eligible for shipment to every state or locality.
If any item cannot lawfully ship to the destination, we may remove it, request a different address where lawful, or cancel the affected order.
Processing and estimates
Processing starts after payment confirmation and completion of any required order review. Dispatch and transit estimates are provided during confirmation and are not guaranteed.
If we cannot ship within a time we promised, we will communicate the delay and provide the cancellation or refund options required by applicable law.
Tracking and carriers
Tracking is sent when available. Carrier scans can take time to appear, and carrier transit may be affected by weather, routing, holidays, volume, or destination conditions.
Risk and responsibility for a shipment are handled according to applicable law and the agreed shipping terms. Keep all packaging until any delivery issue is resolved.
Address accuracy
Review the recipient name, street address, unit number, state, and postal code before submitting. Contact us immediately if a correction is needed. Changes may not be possible after a label is created or a package is transferred to the carrier.
Additional charges caused by an incorrect or incomplete address may be the buyer's responsibility where permitted by law.
Delivery issues
Report visible damage, shortages, or incorrect items within 48 hours of delivery. Include the order number and clear photos of the package, label, packing materials, and affected products.
Email to open a fulfillment review.
Before shipment
Request changes or cancellation as soon as possible. An order may be changed or canceled before payment or fulfillment begins, subject to inventory commitments and provider costs already incurred.
Final sale
Wholesale and bulk products are final sale after shipment unless they arrive damaged, materially short, or different from the confirmed order. We do not accept routine returns or exchanges of opened, used, altered, or improperly stored products.
This restriction does not limit rights that cannot be waived under applicable law.
Fulfillment claims
Damage, shortage, and incorrect-item claims must be submitted within 48 hours of delivery. Include the order code, packing slip, shipping label, and clear photos of all packaging and affected items.
Do not discard products or packaging while a claim is under review. Failure to provide the requested documentation may prevent us from validating the claim.
Available remedies
After review, an approved claim may be resolved with replacement product, refund, or account credit, depending on availability, the payment route, and applicable law.
Provider fees, blockchain network costs, and completed crypto transfers may not be reversible. Any refund method and amount will be confirmed before processing.
Request support
Email with the order code and supporting documentation. We will respond with the next review step.
Information we collect
We collect information you provide with an order or support request, including name, email address, shipping address, order contents, payment-route preference, and communications.
The storefront may also store basic session, cart, and age-confirmation information in browser storage. Our hosting and commerce services may process technical information such as IP address, browser type, timestamps, and security logs.
How information is used
We use information to manage carts and orders, confirm inventory and destination eligibility, arrange payment, ship products, prevent misuse, provide support, maintain records, and comply with legal obligations.
Service providers
Information is shared only as reasonably necessary with services that support the store, including WooCommerce, Render, database and infrastructure providers, shipping carriers, VERIFIED and its hosted payment providers, and communication services such as Telegram or WhatsApp when you choose them.
Those providers process information under their own terms and privacy practices. We may also disclose information when required by law, to protect the store and its users, or in connection with a business transfer.
Payment information
RNOzaza does not collect card numbers through this storefront. VERIFIED payments take place on an independent provider-hosted page. Manual payment details are coordinated after order review; never send private keys, recovery phrases, or unnecessary account credentials.
Retention and security
We retain order and communication records for operational, accounting, dispute, security, and legal purposes. Retention periods vary according to the record and applicable requirements.
We use reasonable safeguards and limit collection where practical, but no online service can guarantee absolute security.
Your choices and contact
You may ask about, correct, or request deletion of personal information, subject to identity verification and records we must retain. Browser storage can be cleared through your browser settings.
Send privacy requests to .